TestimonialsBelow are some of my Client Testimonials
By: Edith and Fred Vale
Susan, we wanted to thank you for your excellent service during the sale of our home. You went over and above what we were expecting and made this deal happen. You also worked tirelessly for us and did more than any Real Estate Agent has ever done in finding us our new home which you did an excellent job at, (we love our new home). Your professionalism, knowledge, honesty, and hard work ethic was very much appreciated. We consider you a friend and would highly recommend you to anyone that is searching either to sell and/or buy a new home. Thanks again, Susan. Edith, Fred and Jake (our dog).
By: Neil Dargan
Sue was awesome. This was my first home purchased by myself, she put my mind at ease and re-assured everything will work out. She was in constant contact with me regarding listings. She was always available by text and phone. When viewing homes, Sue inspected the home as well, and brought any issue to my attention. She knew what to look for and didn’t hesitate to bring the issues to me. I NEVER felt pressured to purchase a house with Sue. It was quite the opposite, she told me if she felt a house didn’t fit my needs. When the right home was found, Sue was just as excited as I was. Sue is simply a great real estate agent.
By: Norman Anderson
It's not an easy task to sell a house, but with the right real estate agent it can be a lot easier. That's what I got when I enlisted Sue as my agent. She makes you feel so at ease. My house was listed and sold, over asking price, in less than a week. It would be a great pleasure to recommend Sue to anyone looking to buy/ sell their home.
By: Svetlana and Vyacheslav Sukiyazov
Sue, we would like to thank you for all you've done for us with the purchase of our new home. Thank you for your hard work and your patience and your generous kind heart. Thank you for every single thing you did. You were unfailingly resourceful, diligent, and thorough! You are what kept this deal together and made it go through. We are certain you made some behind the scenes efforts that we did not see and we thank you for those as well. You've made buying a home seem easy. You even went way beyond what we expected a real estate agent to do for us and we very much appreciate that. We will definitely refer you to anyone we talk to who is looking to buy a home. We wish you well in all that you do.
By: Robin Devereux and Ian Jeffreys
We are so glad to have hired Sue as our Realtor for selling our first home! Before listing our semi-detached house in Oshawa, we looked around online and interviewed several different Realtors in our area. We didn't know Sue personally at that time, but we decided to contact her after seeing her Website and Facebook page. We immediately felt comfortable with Sue because of her open, friendly personality and her excellent listening skills. She saw the potential in our house and she took the time to thoroughly answer all of our questions. She also gave us helpful advice about how to fix up our house prior to listing. We especially liked that Sue was not pushy about trying to sell us on her services at the initial informational meeting. Instead of trying to impress us with meaningless past sales statistics, she concentrated on our house and our needs as sellers. After we decided to hire Sue as our listing agent, we wanted to spend several weeks working on our house to get it clean, decluttered, and freshly painted. Sue didn't rush us to get the house on the market immediately - something we both really appreciated. This extra time helped alleviate our stress levels, and it allowed us to get the house fully ready before listing. We were both extremely impressed by the marketing materials that Sue created for selling our house. The photo brochure was very professional and it made our house look it's best. We put our house on the market on a Monday, and by the next day we had 5 offers! We were overwhelmed by this response and very grateful to Sue for her hard work. She explained all of the offers carefully to us, and helped us finalize the sale with our chosen buyer. Throughout the process, Sue was always available to answer our questions and address any concerns that we had. We are definitely not low maintenance clients, but Sue made us feel confident and relaxed throughout the process. Thank you so much Sue, for being our real estate agent!
By: Irene and Gord Brown
Irene and I want to thank you for your efforts in selling our house in Brooklin. The entire experience from our very first meeting through to the after sales services and support has exceeded all of our expectations. Your guidance in preparing our home for sale, your advice in setting a fair market price, and total support throughout the sales process was marked by the highest levels of professionalism. Should any prospective client ask for references, please feel free to use Irene and I. We would be pleased to tell them of your commitment and professionalism. Thank you so very much
By: Cheryl Ferguson and Todd Vesters
We would like to thank Sue for her assistance in selling our home. She made it seem effortless. We have known Sue for several years and met her through her Scarlett Letter newsletter. We were comforted to know Sue would look out for our best interests and she was someone we could trust to represent us with the sale of our home. She kept us focused during a time where there were many emotions and distractions. In a day where customer service seems to be lacking everywhere, we received top-notch professional service from Sue. We cannot say enough about her. She is very knowledgeable and takes great pride in the work she does. That was clearly evident. We would not hesitate to contact Sue again or recommend her to friends, family or other individuals when it comes to the sale of their property. She truly has a passion for what she does and it shows. Our home sold in one day, thanks to Sue's hard work.
By: Colin and Vicki Rowell
Sue was amazing! As first time home buyers, we were grateful to have her helping us find the right home. Sue was very flexible and drove hundreds of kilometres for us in our search. We never felt rushed and are happy to say, we love our new home.
By: Richard Dion
Sue was great. I was a first-time home buyer and really unsure of the whole process of buying a new home. She definitely put my mind at ease from day one. I chose Sue as I knew from reading The Scarlett Letter that she cared about her clients. From the get go she was constantly updating me on new listings. This was really appreciated as the market we were in was hot and everything seemed to sell really quick. The best thing was viewing houses with Sue as she knew what to look for and pointed out any issues to me. She would also go view the houses without me being there as she had a good feel of what I liked and did not like. We saw several houses together and she never pressured me into buying. Often times she would assure me that it was my decision and in the end there are more houses out there that would fit me better. Even after buying a home she updated me on all the steps that I would have to take to meet the closing deadlines and what I would need to do after closing. I would highly recommend Sue to friends and family if they are ever in need of a Realtor. Thanks Sue!
By: Simon Baxendale
Sue was a pleasure to work with selling our house. From the beginning of the process to the end. Sue was consistent on treating us as her number one client throughout the process. How much effort did Sue put in to selling our house? Well let's just say she painted our garage door! Now that is an agent. Thank you very much for your dedication and consistent hard work on selling our house in this tough market.
By: David and Dianne White
We recently had the pleasure of having Sue represent us in the sale of our home in Bowmanville. We had a very limited time frame and had only one month to sell and close our home. Sue’s professionalism and optimistic attitude made us feel confident that this would happen. She made constructive suggestions to make our house more marketable and at the same time was sensitive to our daily needs and lifestyle. Our house sold in just nine (9) days!! Susan’s positive outlook and great sense of humour made the experience far less stressful than it could have been and we would gladly recommend her to friends and family.
By: Norman Anderson
I was/am a first-time home buyer. I was driving past a real estate office one afternoon and decided to stop and get some information. It so happened that Sue was the agent on duty at that time. She made me feel so at ease from the very beginning. Sue walked me through the entire buying process and let me know what to expect. Because I work in a profession where I move around and I live north of Toronto, Sue offered to preview houses on my behalf and if she felt it met my needs and would be something of interest, then we would book an appointment for me to see the house in the evenings. Every house that Sue selected was exactly what I had in mind. She had an excellent understanding of what I wanted and needed. Sue helped me find a home, not just a house. I will not and would not second guess recommending Sue to any one. Thanks again Sue for all your help. My family is so happy!
By: Yvonne O
Thank you for your friendly and professional advice that made my house sell so quickly. Your warm personality made me feel like a friend, not just a client. Not only did you help with the sale of my house in Brooklin, but you helped me with all the correspondence on purchasing my new home in Innisfil. Your guidance and support was greatly appreciated and I can't thank you enough for your support and guidance along the way. I wish you all the best.
By: Lisa and Family
Thank you Sue for finding the perfect, well-suited home for me and the family. Your professionalism, thoughtfulness, happy and caring attitude made it much less stressful. It was great working with you. Thank you for everything.
By: Rachel Johnston
Sue is a fabulous person, agent, and friend to work with. She gave me the information that I needed and the guidance to make the best choice for my needs. Sue was honest, straight forward in that she didn't play real estate games, and a constant professional with me, the sellers, and their agent.
By: Sherri-Lynn Escoe and Mark Williamson
Although we did not know Sue when we hired her as our real estate agent, she proved to be exceptional in helping us find a home in Brooklin. Sue was professional, hard working, and knowledgeable. What stood out the most, though, was her commitment to communicate regularly and to work with us. We highly recommend Sue to anyone looking for an outstanding realtor.
By: Carol Hatton
I have known Sue for a number of years as we are both members of the 420 Wing of the Royal Canadian Air Force Association. I approached her about assisting me with selling my condo and she was very happy to take on this task. Sue took the time to explain everything to me in detail and to offer suggestions on how to prepare my home so that it would show in the best possible way. Sue kept me constantly informed by phone and email and in the end it worked out to my advantage. I am most grateful to her for her helpfulness and kind disposition.
By: Guy Jeremy and Erik Richard
Sue is awesome. She helped us navigate purchasing our dream home from a private seller and then helped coordinate the contractors for preparing our current house, all before she was hired officially. Once we were ready to list, Sue personally oversaw every little detail and fulfilled her promise of delivering quickly—we had an unconditional sale within only six days of listing! We tend to be rather demanding perfectionists and although we knew Sue also had other active clients, we felt like we had her undivided attention throughout the entire process. Thank you, Sue, we truly appreciate all of your hard work!"
By: Jeremy and Rebecca Ritenburg
My wife Rebecca and I wanted to take a moment to comment on the fantastic experience we had working with Sue Scarlett. We were not very experienced with real estate and were concerned with not getting the full value of our property. Thankfully with Sue as our real estate agent, we were in great hands. Sue helped us through the process of preparing our condo so that it showed amazingly. Within 9 days, we had an offer that closed for the full asking price. Sue also helped us with all of the paperwork and working with the condo property management organization during the transition. We are very glad that we had Sue to help us through the sale of our condo and thoroughly enjoyed the experience!
By: Meg and Darcy Mitchell
Our experience with Sue was limited because she was the listing agent for the condo we purchased. We contacted Sue through MLS and decided to have her act as a multiple representative for us as well. This limited the amount of help she could provide but our experience with Sue was very pleasant overall. She was very on top of communications and quick to resolve any issues. It was a pleasure to work with Sue on the purchase of our first home.
By: Gord and Gloria Firman
Thank you for representing us in the sale of our home. Your relentless diligence, keen attention to detail, polished marketing materials, professional advice and personal presentation, was helpful and very appreciated.